Fequently Asked Questions

Legend of the colors on the map

  •   paid parking (short term)
  •   paid parking
  •   paid parking (less expensive)
  •   parking with a disc
  •   free parking
  •   pedestrian area / no parking
  •   parking reserved for residents

Map colors and actual zone colors do not match

Cities (and even municipalities) name their parking zones differently. In order to be consistent across the app, we decided to use specific colours for each zone type. That way, whatever the city, you’ll be able to find your sweet spot at a glance on the map.

Hours on risk bar don’t match parking time schedule

The risk bar displayed goes from 8:00 until 20:00. Sometimes, you will have to pay for your parking until 22:00 (!!). There reason why we don’t display the risks until 22:00 is very practical: it takes too much space to be displayed. We know, it’s not a great experience. We’re working on a smarter way to display it. If you have ideas, don’t hesitate to send them:    laura@cparkapp.com.

There are no colors displayed on the map

If no colors are displayed, it means that the zone has not been mapped. If you are looking at an address in one of the cities that we have already mapped, please send us an email at charlotte.s@cparkapp.com.

I’ve never received any notification to warn me about parking officers

There are 3 possibilities:

  • You haven’t enabled notifications for cPark. See how to turn on notifications on Iphone or on Android.
  • In order to receive a notification every time an officer is spotted near your car, you need to have indicated where you parked your car. You can do so by clicking on the “P” icon on cPark.
  • No parking officer has ever been spotted near your car.

I don’t receive reminders about my parking’s time limit

There are 2 possibilities:

  • You didn’t park your car: click on the “P” button to park you car. Then set your time limit.
  • You haven’t enabled notifications for cPark. See how to turn on notifications on Iphone or on Android.

You have other questions? Contact us at laura@cparkapp.com